The android.process.media has stopped error is caused primarily because of issues with either of two applications on your phone – the Download Manager and the Media Storage. Or perhaps both of them. In any case, if you are being bugged by this error message, you may not need to have a technician look at your smartphone. There are some quick fixes that you can carry out yourself. We walk you through all the available solutions below.

METHOD 1: Clear Cache & Delete Data

The most common solution to the android.process.media has stopped pop-up message is this. You have to clear your phone’s cache and then reboot the phone.

Stop all Google Sync on the device: To do that go to Settings > Account > Google > untick of all the ticked items.Disable & Clear “Media Storage” data: Go to Settings > Apps > All Apps > find the Media Storage > Clear data > Disable.Disable & Clear “Download Manager” data : Go to Settings> Apps> All Apps> find the Download Manager >Clear data > Disable.Shutdown Your Device for 2-3 minutes, then Turn it ON.That’s all.

After this, after putting on the device, go back and:

Tick all the Google Sync.Re-enable Media Storage.Re-enable Download Manager

The Android.process.media has stopped error message should go away now.

METHOD 2: Reset App Preferences

Another way to fix this issue is to reset app preferences for your phone. To do this, go to Settings > Apps >  All Apps > Press the phone menu button (Last button on the left)> Click RESET APP PREFERENCES. This might solve the problem.

METHOD 3: Clear Contacts and Contact Storage

METHOD 4: Disable the Media Storage

Another way to solve the Android.process.media has stopped error on your smartphone is to disable the media storage. It is advisable to first try METHOD 1 before trying the other methods. At least one of these methods should fix the Android.process.media has stopped error message and get rid of it.

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